KOREAN LEVEL UP › Korean phrases › Work, school & formal › 다음 분기에는 고객 만족도를 높이는 데 역량을 집중할 계획입니다

“Next quarter, we plan to focus…” in Korean

다음 분기에는 고객 만족도를 높이는 데 역량을 집중할 계획입니다

daeum bungieneun gogaek manjokdoreul nopineun de yeongnyangeul jipjunghal gyehoegimnida

Situation: Work, school & formalLevel: Advanced (TOPIK 5–6)

Meaning

Next quarter, we plan to focus on raising customer satisfaction.

-는 데 turns a verb into “in doing…”, so 높이는 데 집중하다 means “focus on raising”. -(으)ㄹ 계획입니다 states a plan, typical of reports and presentations.

Romanization follows the Revised Romanization system and is a guide to pronunciation.

Syllables: 27 · Words: 9

In natural speech, sounds link and shift across words. The table below reads each word separately, as it sounds when said on its own.

Syllable	Letters (consonant + vowel + final)	Romanization
다음
다	ㄷ+ㅏ	da
음	ㅇ+ㅡ+ㅁ	eum
분기에는
분	ㅂ+ㅜ+ㄴ	bun
기	ㄱ+ㅣ	gi
에	ㅇ+ㅔ	e
는	ㄴ+ㅡ+ㄴ	neun
고객
고	ㄱ+ㅗ	go
객	ㄱ+ㅐ+ㄱ	gaek
만족도를
만	ㅁ+ㅏ+ㄴ	man
족	ㅈ+ㅗ+ㄱ	jok
도	ㄷ+ㅗ	[또] do
를	ㄹ+ㅡ+ㄹ	reul
높이는
높	ㄴ+ㅗ+ㅍ	[노] no
이	ㅇ+ㅣ	[피] pi
는	ㄴ+ㅡ+ㄴ	neun
데	ㄷ+ㅔ	de
역량을
역	ㅇ+ㅕ+ㄱ	[영] yeong
량	ㄹ+ㅑ+ㅇ	[냥] nyang
을	ㅇ+ㅡ+ㄹ	eul
집중할
집	ㅈ+ㅣ+ㅂ	jip
중	ㅈ+ㅜ+ㅇ	[쭝] jung
할	ㅎ+ㅏ+ㄹ	hal
계획입니다
계	ㄱ+ㅖ	gye
획	ㅎ+ㅚ+ㄱ	[회] hoe
입	ㅇ+ㅣ+ㅂ	[김] gim
니	ㄴ+ㅣ	ni
다	ㄷ+ㅏ	da

A ㅇ at the start of a syllable is silent; at the end of a syllable it sounds like “ng”.

Tensing: after a final ㄱ, ㄷ or ㅂ sound, ㄱ, ㄷ, ㅂ, ㅅ and ㅈ become tense (ㄲ, ㄸ, ㅃ, ㅆ, ㅉ). 족도 → [족또]
Linking: when a syllable ending in a consonant (patchim) is followed by a syllable that starts with a vowel, the consonant moves over to the next syllable. 높이 → [노피]
Nasalization: a final ㄱ, ㄷ or ㅂ becomes ㅇ, ㄴ or ㅁ before ㄴ or ㅁ (and a ㄹ after ㅁ or ㅇ becomes ㄴ). 역량 → [영냥]

Style: Formal polite (합쇼체)Sentence type: Statement or set phrase

Ends in -ㅂ니다 or -습니다. The most formal polite style, used for announcements, presentations, business and first meetings.

These words from the TOPIK vocabulary lists appear in the phrase (shown in dictionary form).

Korean	Part of speech	Meaning	Level
고객	noun	customer	TOPIK level 3

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Question 1 What does “다음 분기에는 고객 만족도를 높이는 데 역량을 집중할 계획입니다” mean?

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Answer: Next quarter, we plan to focus on raising customer satisfaction

Question 2 How do you say “Next quarter, we plan to focus on raising customer satisfaction” in Korean?

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Answer: 다음 분기에는 고객 만족도를 높이는 데 역량을 집중할 계획입니다 daeum bungieneun gogaek manjokdoreul nopineun de yeongnyangeul jipjunghal gyehoegimnida

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